Are we, as a nation, contributing to the jobless crisis by wanting more and more convenience? In the quest for instant service, technology is becoming an essential part of our lives. We don’t want to stand in line at the grocery store, the bank, the gas station or just about anywhere else. We have lost the customer service attitude of the older generation because we are willing to do everything ourselves in order to get it done quickly. In response, the internet and technological improvements have made applications available for our use. We can now book our own trips, including airline and hotel, online without the use of a travel agent. There goes a few travel agent jobs! We have self checkout lines available in most grocery stores. There goes a few grocery store jobs! We can do all our banking, shopping, etc. online without actually having to step into a “bricks and mortar” location. How many jobs are lost in those industries? As the article states, in the past there was the need for actual workers to run and maintain “technology” from that era. Now, with tremendous advances in technology that does not require “manned” attention, the demand for workers is in decline. The global impact of the internet, smart phones, and wireless technology allows companies to service an increasing customer base, without having to boost employment. Research shows that retailers worldwide spend more capital on technology, and thus are able to reduce their workforce further. Technology has outpaced the need for workers and the jobless recovery will be slowed down. So, since technology reduces the number of workers needed to produce the same quantities of goods and services, the economy must grow at an even greater rate in order to create new jobs. And, with the economic slump the U.S. is currently experiencing, the outlook on reducing the jobless rate looks gloomy.